Privacy Policy

Please take a moment to read The Story Saga Privacy Policy. The Privacy Policy describes what happens to the information which you supply to us where that information is personal data i.e. data which can be used to identify you, for example, your name and address.

It also describes what happens to any personal data which you choose to supply to us about third parties. We reserve the right to change the terms of this Privacy Policy from time to time.

What information do we hold about you and how is it collected?

If you have bought something from us, we will have your email address, address and phone number. If you choose to deliver items to a third party (such as a friend) we will have their name and address. Your credit card details are not held by us, but will be held by the Payment Gateway service provider on their Secure Server.

You may also, optionally, decide to receive our ‘Newsletter’ which may include special offers. You can opt out of this at any time either by sending us an email at enquiries@thestorysaga.com and type ‘UNSUBSCRIBE’ on the Subject line, or by clicking onto the ‘UNSUBSCRIBE’ box in any email we send you.

We also maintain an order history of your purchases. This allows us to review your past purchases. If you click onto the “Recommend to a Friend” button and send an email to one or more friends, this information (including their email addresses) will not be captured or held on our server. In common with many other online services, we may use “cookies” to store and sometimes to track information about you.

COOKIES

When you visit our websites, we send one or more cookies to your computer or other device. We may also use cookies in emails that you receive from us. A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A session cookie expires immediately when you end your session (i.e., close your browser). A persistent cookie stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. We use cookies to improve the quality of our service when you visit our website and other websites of interest to you. We also use cookies to remind us of who you are, tailor our products, services and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants to track visits to and sales at our websites and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns.

Certain of our Service Provides may use cookies and collect information on our behalf. In addition, we or certain of our Service Providers, in connection with the services that they provide to us, may provide ads to our customers on our behalf via the Internet or send direct mail or catalogs to customers whom we think may be interested in our products or services. In order to do so, such vendor may collect anonymous information about your visits to our website using a cookie. Third- party vendors may then pool the anonymous information that they collect from our website with other sources of information, which may include your name and mailing address, for purposes of determining whether you might be interested in receiving direct mail or a catalog. If you would like to opt out of accepting cookies altogether, you can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. However, certain features of our websites or other services may not work if you delete or disable cookies.

SECURITY

We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our websites use Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only we are able to decode your information. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our websites, and you do so at your own risk.

We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place’s.

PROTECTING CHILDREN

The Story Saga takes special care to protect the safety and privacy of children. When you enter personalized information about your child such as your child’s name, gender, birthdate or address, we do not share that information with third parties. Any photos submitted to us will be deleted from our server within 7 days of shipment of the book.

Children under the age of 13 should always ask their parents or guardians for permission before providing any contact information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the Internet.

Please note that most of the user content that appears on our Site or Services is stored and controlled by third party providers; thus, complete and comprehensive removal of the content may not be possible.

LINKS TO THIRD PARTY WEBSITES

Our websites may contain links to websites operated and maintained by third parties, over which we have no control. Privacy policies on such linked websites may be different from our privacy policy. You access such linked websites at your own risk. You should always read the privacy policy of a linked website before disclosing any of your information on such website.

POLICY CHANGES

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our websites, as applicable. Those changes will go into effect on the effective date posted in the notice and at the end of the revised Privacy Policy. The new policy will apply to all current and past users of our websites and will replace any prior policies that are inconsistent. Your continued use of our websites or other services constitutes your acceptance of the practices described in the revised Privacy Policy.

YOUR FEEDBACK

To help us improve our privacy policy and practice, please give us your feedback. You can email us at customerservice@thestorysaga.com

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